Ring Size

ALL ABOUT RING SIZES

 

All rings can be adapted according to your specifications.

The size options provided are US and Canada standard ring size options.
If you're not from the USA, please check the image with the International Ring Size Table for the equivalent.
 

HOW TO FIND MY SIZE

Not sure of your ring size? No problem!

• Option #1 - Find your ring size from a ring you already own here.

• Option #2 - Find your ring size through the paper strip method, follow the instructions here.

If the ring you're buying has a wide band, use a wide band ring as a reference (option 1) or use a wide paper strip (option 2). Usually, this type of ring needs to be half a size bigger than the usual to be comfortable.

To avoid issues, be very mindful measuring your finger when shopping for rings online. The ring should be just large enough to go over your knuckle but fit snug enough so it's comfortable and doesn't fall off. Keep in mind that there's a different size between hands as well.

 

Shipping Policies

ALL ABOUT SHIPPING

 

PROCESSING TIMES

The time we need to prepare an order for shipping varies.
If the item is in stock,  it's finished and takes 1 to 5 business days to process the order.
All items marked as "Made to Order" are made especially for you and this process takes 30 days to finish.
For more details contact us at henriquettajewelry@gmail.com.

 

CARRIER

• Portugal: CTT

Shipping via CTT, registered mail, at a fixed rate of 5€ for the entire national territory. Each shipment includes a tracking number for your convenience.

• International: DHL Express

An express delivery ensures your package is delivered within an exact time frame and it allows you to know exactly when to expect your package. This service offers you flexibility, you can choose where and when your shipment is delivered, reducing the number of failed delivery attempts. You will also be notified about the journey your shipment is making notify via email and sms.

DHL Express is a premium shipping option and also delivers on Saturdays. Please provide your phone number for DHL delivery purposes.

 

ESTIMATED SHIPPING TIMES

• Domestic - Portugal: 1-3 days
• Europe: 3 days
• United States: 5 days
• Canada: 7 days
• Rest of the world: 15 days

We'll do our best to meet these shipping estimates, but cannot guarantee them.

 

CUSTOMS AND TAXES

For European buyers the consumption tax, Value Added Tax or VAT of 23% is included.
For International buyers, it's their responsibility to pay for customs and import taxes that may apply.
We're not responsible for delays due to customs.

 

Legal Compliance

ALL ABOUT LEGAL COMPLIANCE

 

All of my pieces are made with precious metals, mostly sterling silver and 9k gold,  except those clearly identified in the description. All pieces are Hallmarked, giving you peace of mind that the silver and gold you bought is genuine and has been tested and certified.

 

PRECIOUS METALS PRICES

• LBMA Precious Metals Prices
• Metal quotation - en 
• Cotação metais - pt
• Cotação do Bando de Portugal - pt

 

ASSAY OFFICE MARKS

All items are tested and marked by the portuguese official assay offices at Imprensa Nacional da Casa da Moeda, thus ensuring the legal fineness of precious metals and the legal compliance of articles so that they can be put onto the market is attested.

These are the new assay office marks that came into force on force on January 2021. For the previous marks enter here.

In Portugal, we don't use the typical 925 mark. Instead, we have a symbol that varies according to the metal:

• Gold – ram’s head facing right, for 750, 585 or 375 rings and a ram’s head facing left, for 999, 916 or 800 rings.
• Silver – rabbit head, turned to the left, for the 999 and 925 rings and a rabbit head, turned to the right, for the 835, 830 or 800 rings;
• Platinum – hummingbird head, turned to the left, for the 999, 950, 900 or 850 rings;
• Palladium – lynx head, turned to the left, for rings 999, 950 or 500.

 

 

For more information: Informação ao Consumidor.

 

ACTIVITY CERTIFICATE
T2022

TAX NUMBER
PT231919050

ECONOMIC OPERATOR
Inês d' Assunção Ferreira Constantino Henriques
Rua da Eira 59, 2º dto
1495-050 Algés

 

RESPONSIBILITY MARK

Responsibility marks consist of an engraving with a unique and exclusive design, accompanied by a letter, in my case the letter I. They are used to identify the organization or the artist responsible for placing the article of precious metal onto the market.

My design is:

 

For my Portuguese buyers:
Livro de Reclamações is available.
In case of dispute, the consumer can contact Entidade de Resolução Alternativa de Litígios de Consumo:

• Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)

• Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra (CACRC)

• Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)

• Centro de Arbitragem da Universidade Autónoma de Lisboa (CAUAL)

• Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACC RAM)

• Centro de Informação de Consumo e Arbitragem do Porto (CICAP)

• Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa (TRIAVE)

• Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) (CIAB)

• Centro de Informação, Mediação e Arbitragem do Algarve (CIMAAL)