Legal Compliance

 

All Henriquetta pieces are handcrafted in solid sterling silver (925) or 9k solid gold. I do not use plating or any base metals.

Whenever legally required, my work is hallmarked and registered with the INCM (Imprensa Nacional – Casa da Moeda) in Portugal.

➤ Precious Metals Prices

➤ Assay Office Marks

All items are tested and marked by the Portuguese official assay offices at Imprensa Nacional da Casa da Moeda, ensuring legal fineness and compliance with Portuguese hallmarking law.

These new assay marks have been in effect since January 2021. In Portugal, numeric marks like "925" are not used—each metal has a specific symbol:

  • Gold: ram’s head facing right (750, 585, 375); facing left (999, 916, 800).
  • Silver: rabbit’s head left (999, 925); right (835, 830, 800).
  • Platinum: hummingbird’s head left (999, 950, 900, 850).
  • Palladium: lynx head left (999, 950, 500).

Assay Marks Example

According to Portuguese law, hallmarking is mandatory for:

  • Silver pieces over 2 grams
  • Gold pieces over 0.5 grams

Each eligible piece is marked with the appropriate fineness stamp and official assay office mark.

If needed, you may contact the INCM or consult this list of certified valuers for further verification of a product’s authenticity.

More info: Informação ao Consumidor

➤ Certificate

Activity Certificate: T2022

Tax Number: PT231919050

Economic Operator:
Inês d' Assunção Ferreira Constantino Henriques
Rua da Eira 59, 2º dto
1495-050 Algés

➤ Responsibility Mark

My responsibility mark is officially registered with the INCM and identifies me as the maker.

This mark appears on all hallmarked pieces, alongside the metal fineness and INCM stamp.

Responsibility Mark

➤ Livro de Reclamações

For Portuguese customers:
You may submit formal complaints through the Livro de Reclamações platform.

In case of dispute, consumers may also contact one of the following alternative dispute resolution centres: