Shipping Policies
ALL ABOUT SHIPPING
All orders are free shipping.
PROCESSING TIMES
The time I need to prepare an order for shipping varies.
If the item is marked as "In stock" means it's finished and takes 5 business days to process the order.
All items marked as "Custom Fit" are made especially for you and this process takes 30 days to finish.
For more details, see my FAQ page, individual items or contact me at info@bandidojewelry.com.
CARRIER
Due to restrictions regarding the shipping of precious metal jewelry from Portugal as well as issues due to Covid 19, all my pieces are shipped by carrier, no exceptions.
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Portugal: Corrida do tempo.
All the deliveries have an extended delivery time so be sure to ship it to where you know someone is able to get it. Your work place is also a good option. I will add your phone number to shipping so you can be contacted if needed. Link for tracking will be provided.
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International: DHL Express.
DHL Express is a premium shipping option and also delivers on Saturdays.
ESTIMATED SHIPPING TIMES
- Domestic - Portugal: 1 day (Corrida do Tempo)
- Europe: 3 days (DHL)
- United States: 5 days (DHL)
- Canada: 7 days (DHL)
- Rest of the world: 15 days (DHL)
I'll do my best to meet these shipping estimates, but cannot guarantee them.
CUSTOMS AND TAXES
For all my European buyers the consumption tax, Value Added Tax or VAT of 23% is included.For my International buyers, it's their responsibility to pay for customs and import taxes that may apply.
I'm not responsible for delays due to customs.
If you need any extra info, there's a FAQ page or you can always reach me at info@bandidojewelry.com as well as on any social media platform.